Replacing key figures due to retirements and promotions
Standard Change-Makers has been experiencing some changes in personnel in the past few months. It started with the retirement of our Canadian Sales Rep, Paul Thompson in March. Then our Eastern U.S. Regional Sales Manager, Dan Wagner retired at the end of May. In between that, we had Amanda Duncan, our Inside Sales Manager, move to the position of Plant/Production Manager. And a change to the Parts Dept., when Robbie Unterborn moved from the Service Tech bench to Parts Manager. Congratulations to one and all!
New Sales Representative in Canada
With Paul’s retirement, we are pleased to welcome Robert Lessard to the Standard Change-Makers team. Robert has been a stalwart in the vending industry for a long time. He is a knowledgeable service manager from the era of the Ardac bill slide tray. After working for various companies in Toronto, he started his own sales and service company, SK Device Services.
If you have questions about repairing an older Standard change machine or need to replace it with a new changer – keep Robert’s contact information handy:
Robert Lessard
SK Device Services
Toronto, ON Canada
P: 416-900-4790
E: robertlessard@msn.com
New Eastern U.S. Regional Sales Manager
Likewise, we are pleased to welcome Keith York to our team. Keith comes to Standard after a lengthy career in sales and service for Alliance Laundry Systems, with his primary responsibilities on the East Coast of the U.S. and up into Canada (from Key West to Nova Scotia). While he hasn’t sold change machines, he is very knowledgeable about the laundry industry and familiar with many of the distributors throughout the Eastern United States.
For all those distributors and customers east of the Mississippi River, here is Keith’s contact information:
Keith York
Standard Change-Makers
Albany, NY
P: 508-930-5507
E: kyork@standardchange.com
Robert and Keith join Tom Kozlik, the Western U.S. Regional Sales Manager, as part of the Standard Change-Makers sales team. In addition to these gentlemen working in their North American territories, we are also pleased to welcome…
Our New Inside Sales Representative
Also joining the Sales team, following Amanda’s promotion, Marissa Butrum has joined the Standard Sales team. Marissa is taking over the daily duties of machine order entry and shipment coordination. She has been involved in customer service and sales for several years in the greater Indianapolis area. Marissa will be answering phone and email inquiries related to new machine orders.
To reach Marissa – here is her contact information:
Marissa Butrum
Standard Change-Makers
Indianapolis, IN
P: 317-899-6966 Ext. 300
E: mbutrum@standardchange.com
New Parts Representative
The final piece of the new puzzle is the promotion of Robbie Unterborn from the Tech Room to the Parts Desk. Robbie served in the Marine Corp. before joining Standard Change-Makers in 2023. He spent about a year in the Tech Room, doing bill validator, stacker, and hopper repairs. He is now taking phone calls and email inquiries related to spare/replacement parts and kit orders.
If you need a spare bill acceptor or coin hopper, or replace a worn funnel or cable, here is Robbie’s contact information:
Robbie S. Unterborn
Indianapolis, IN
P: 317-899-6966 X413
E: parts@standardchange.com
We welcome our new team members and congratulate Amanda and Robbie on their promotions. We encourage all our customers and distributors to update their contact information.