by Mike Coons | May 20, 2026 | Bill Acceptors, Change Machines, Modular Series (MC), Optional Features, Service & Support
The Short Version Bill validator problems in self-service locations follow predictable patterns: worn rollers, dirty sensors, deferred maintenance, and harsh operating environments. Operators who understand these failure points and build a consistent maintenance...
by Mike Coons | May 7, 2026 | Change Machines
In Brief An aging currency change machine that goes out of service more than it’s in service is not just an inconvenience — it is a revenue problem. Whether to repair or replace comes down to several factors: Cost of repairs How often it fails Availability of...
by Mike Coons | May 7, 2026 | Change Machines, Laundry, Sales
The Data Pitch. You Don’t Need a Dashboard to Know Your Washers Are Busy I overheard this conversation between two laundromat owners at an open house, while we were sharing a table at lunch. One was new to the business and excited about opening his first store. The...
by Mike Coons | Apr 24, 2026 | Change Machines, Uncategorized
What You Need to Know A currency change machine accepts paper bills and returns coins, tokens, tickets, or smaller denominations. No staff required. Also called bill changers or coin changers, these machines are core infrastructure for laundromats, car washes, and...
by Mike Coons | Apr 17, 2026 | Change Machines, Laundry, Sales
Young Owner: “Everyone’s pushing apps, cards, digital everything. But my store still runs on quarters.” Experienced Owner: “Funny thing about this business, customers will tell you what they want… if you’re willing to listen.” I was standing near the change machine...
by Mike Coons | Apr 9, 2026 | Change Machines, Laundry, Sales
Laundry Investor asks Sales Rep which Card System has the Best Card Reader Investor: “Which Laundry Card system has the best readers?” Distributor Sales Rep: “None of them. They’re all bad.” That’s how the conversation started… I recently overheard a...
