by Mike Coons | Aug 12, 2026 | Car Wash, Change Machines, Guardian XP / GXP, Laundry, News & PR
Major payment processors have been raising rates and fees. Even if you don’t recognize their names on your statement, those higher costs can eventually work their way down to you. If your business accepts credit or debit cards, pull out your latest processing...
by Mike Coons | Jul 28, 2026 | Change Machines, Front Load, Laundry, Libraries/Schools, Modular Series (MC), Parking, Rear Load, Sales, Service & Support, Specialty, Token Dispensing, Zoos/Aquariums/Museums
Five Questions Every Owner Should Answer Before Buying Whether you’re opening a brand-new self-service business or renovating an older location, choosing the right change machine is one of the most important equipment decisions you’ll make. Your changer...
by Mike Coons | May 28, 2026 | Laundry
INDIANAPOLIS – The laundromat industry is being flooded with sales pitches about “cashless convenience” and the supposed death of coin-operated stores. Card-system providers promise higher revenue, less theft, easier management, and a more modern customer...
by Mike Coons | May 7, 2026 | Change Machines, Laundry, Sales
The Data Pitch. You Don’t Need a Dashboard to Know Your Washers Are Busy I overheard this conversation between two laundromat owners at an open house, while we were sharing a table at lunch. One was new to the business and excited about opening his first store. The...
by Mike Coons | Apr 17, 2026 | Change Machines, Laundry, Sales
Young Owner: “Everyone’s pushing apps, cards, digital everything. But my store still runs on quarters.” Experienced Owner: “Funny thing about this business, customers will tell you what they want… if you’re willing to listen.” I was standing near the change machine...
by Mike Coons | Apr 9, 2026 | Change Machines, Laundry, Sales
Laundry Investor asks Sales Rep which Card System has the Best Card Reader Investor: “Which Laundry Card system has the best readers?” Distributor Sales Rep: “None of them. They’re all bad.” That’s how the conversation started… I recently overheard a...