by Mike Coons | May 28, 2026 | Laundry
INDIANAPOLIS – The laundromat industry is being flooded with sales pitches about “cashless convenience” and the supposed death of coin-operated stores. Card-system providers promise higher revenue, less theft, easier management, and a more modern customer...
by Mike Coons | May 7, 2026 | Change Machines, Laundry, Sales
The Data Pitch. You Don’t Need a Dashboard to Know Your Washers Are Busy I overheard this conversation between two laundromat owners at an open house, while we were sharing a table at lunch. One was new to the business and excited about opening his first store. The...
by Mike Coons | Apr 17, 2026 | Change Machines, Laundry, Sales
Young Owner: “Everyone’s pushing apps, cards, digital everything. But my store still runs on quarters.” Experienced Owner: “Funny thing about this business, customers will tell you what they want… if you’re willing to listen.” I was standing near the change machine...
by Mike Coons | Apr 9, 2026 | Change Machines, Laundry, Sales
Laundry Investor asks Sales Rep which Card System has the Best Card Reader Investor: “Which Laundry Card system has the best readers?” Distributor Sales Rep: “None of them. They’re all bad.” That’s how the conversation started… I recently overheard a...
by Mike Coons | Apr 2, 2026 | Change Machines, Laundry, Sales
Laundromat Owner considers “modernizing” her store with a card system Owner: “I’m considering installing a card system for my laundromat. What do you think?”Loyal Customer: “Will you still take quarters?” BASED ON A TRUE STORY…At a recent laundry...
